Terms & Conditions

Website Use and Purchase Terms

1. Acceptance of Terms

These Website Use and Purchase Terms govern access to the website of Miellerie de l’Estrie | Beecore, its use, and any purchases made through it.

By visiting, using, or purchasing from our website, you agree to be bound by these Terms, along with any related policies posted on the site, including our Privacy Policy, Shipping Policy, and Return Policy where applicable.

In these Terms, “we,” “us,” and “our” refer to Miellerie de l’Estrie | Beecore. “you” and “your” refer to any person who visits, uses, or places an order through the website.

If you do not agree with these Terms, please do not use our website.

2. Use of the website

You confirm that you are of legal age in your place of residence, or that you are using the website with the permission of a parent or legal guardian.

You agree to use our website only in a lawful, responsible, and authorized manner. In particular, you may not:

• violate any applicable law or regulation;
• interfere with the security, integrity, or operation of the website;
• introduce viruses, malware, or harmful code;
• copy, misuse, exploit, or use the site or its content without authorization;
• use the website for deceptive, abusive, or fraudulent purposes.

We may restrict, suspend, or terminate your access to the website if we believe these Terms have not been respected.

3. Products, orders, and pricing

We make reasonable efforts to present products, descriptions, images, availability, and pricing accurately. However, errors, omissions, or differences may occur.

All products displayed on the website are subject to availability. We reserve the right, without notice, to:

• modify any product, service, category, or content;
• correct any pricing, description, or information error;
• refuse, limit, or cancel any order.

Orders may be refused or cancelled in cases including:

• lack of availability;
• pricing or product description errors;
• suspected fraud;
• unusual quantities;
• orders appearing intended for unauthorized resale.

Displayed prices may change without notice and may not include applicable taxes, shipping charges, customs fees, or other additional charges unless otherwise stated.

4. Customer information, payment, shipping, and delivery

You are responsible for providing accurate, complete, and current information for all orders, including your name, billing address, shipping address, phone number, email address, and payment details.

We are not responsible for delays, processing errors, or delivery issues resulting from incomplete or inaccurate customer information.

Shipping and delivery timeframes are estimates only unless otherwise expressly stated. Once an order has been transferred to the carrier, delivery is the responsibility of that carrier. We are not responsible for delays caused by the carrier, weather, customs procedures, address errors, or any other circumstance beyond our control.

If tracking confirms delivery to the address provided, we are not obligated to replace or refund an order reported as lost, stolen, or missing after that confirmation.

5. Returns, exchanges, and refunds

Returns, exchanges, and refunds are governed by our Return Policy in effect at the time of purchase.

Certain products may be excluded from return, considered final sale, or subject to specific conditions depending on their nature, seasonality, or other applicable requirements.

Please review our Return Policy before placing your order.

6. Content, intellectual property, and submitted materials

All content available on the website, including text, descriptions, images, visuals, logos, graphic elements, trademarks, and layout, remains the property of Miellerie de l’Estrie | Beecore or its respective rights holders.

No content may be copied, reproduced, distributed, published, or otherwise used without prior written permission, except where expressly permitted by law.

If you send us comments, suggestions, reviews, ideas, or other materials, you agree that we may use, reproduce, or publish them in connection with our business, subject to applicable law.

You agree not to send content that is false, misleading, unlawful, abusive, defamatory, infringing, or harmful.

7. Third-party services and external content

Our website may contain links to third-party services, platforms, applications, tools, or websites. These are provided for convenience only.

We do not control those external services or content and assume no responsibility for their availability, accuracy, operation, security, or content. Your use of any third-party service is at your own risk.

8. Liability and disclaimer

To the fullest extent permitted by law, our website, its content, and all products and services offered through it are provided “as is” and “as available.”

We do not guarantee that the website will always be available, error-free, secure, or fully suited to your expectations.

To the maximum extent permitted by law, Miellerie de l’Estrie | Beecore, its directors, employees, partners, suppliers, and service providers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

• the use of or inability to use the website;
• errors in content, pricing, or product descriptions;
• interruptions or technical issues;
• the purchase, use, or misuse of any product.

You also agree to indemnify Miellerie de l’Estrie | Beecore for any claim, loss, cost, or expense resulting from your breach of these Terms, your misuse of the website, or your violation of any law or third-party rights.

9. General provisions

We may change the website content, the products and services offered, and these Website Use and Purchase Terms at any time. Any changes take effect upon posting to the website.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

Our failure to immediately enforce any right under these Terms does not waive that right.

These Terms form the entire agreement between you and Miellerie de l’Estrie | Beecore regarding the use of the website and purchases made online.

These Terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada, subject to mandatory consumer protection rules.

If you have questions about these Terms, please contact us using the information provided on our website.